Healthcare & Wellness — Nationwide

When to choose telehealth vs. an in-person visit

vServe is a place to connect — doctors and clinics are responsible for their own expertise and practising licences. A telehealth video consultation (250,000đ for a 20-minute session) works well for quick advice on mild symptoms, follow-up on a chronic condition you've already been diagnosed with, or a first opinion before deciding whether to visit in person. A remote specialist consultation (from 500,000đ per 30 minutes) is useful when you want a second opinion on test results you already have. If you need a physical exam, blood pressure check, chest auscultation, ultrasound or X-ray, you'll need to visit in person — a general health check-up at a clinic costs 300,000đ per visit and takes about 45 minutes.

How to choose a clinic or doctor on vServe

Each provider profile on vServe shows their specialty, clinic location (currently concentrated around District 7, Ho Chi Minh City for in-person services) and listed prices for each service, such as a general eye check-up at 150,000đ or a dental check-up at 150,000đ. vServe verifies a business's identity through its tax code and business registration certificate when it joins the platform, but it does not verify individual doctors' practising licenses or professional certifications. You should ask providers to show a valid practising license yourself, especially for invasive services like dental scaling or blood sample collection.

How booking works on vServe

For instant services such as eye exams, dental check-ups or telehealth consultations, you pick an open time slot and get confirmed immediately. For 'instant-from' services like home physiotherapy (from từ 300.000đ per 60-minute session) or hourly home nursing (from từ 150.000đ per hour), the listed price is a starting point — the provider confirms the exact price once they know your specific condition. For larger packages like in-depth health screening or long-term monthly home nursing care, the system switches to a quote mode: you describe your needs and the provider sends a detailed quote within a few hours to one business day.

Legal notes and the limits of telehealth in Vietnam

Under current regulations, telehealth video consultations are meant for advice, monitoring and initial guidance — a doctor cannot physically examine you through a screen, so many cases still require an in-person visit for a full diagnosis. vServe is a booking platform, not a healthcare facility, and is not responsible for the clinical content of any consultation — that responsibility rests with the doctor and clinic you choose. If you have emergency symptoms such as chest pain, shortness of breath or heavy bleeding, call 115 or go to the nearest hospital immediately rather than waiting to book through the platform.

What to prepare for at-home blood tests or nursing care

For an at-home blood sample collection package (350,000đ for the basic panel, about 30 minutes), you may need to fast for 8-10 hours beforehand depending on the tests ordered — the technician will confirm this when your booking is confirmed. For hourly home nursing (from từ 150.000đ per hour, minimum 2 hours) or long-term monthly nursing care (6,000,000 – 40,000,000đ per month), families should have the patient's recent medical records and current medication list ready, plus a clean space for the nurse to carry out care tasks like wound dressing properly.

Corporate packages and long-term rehabilitation

Periodic health check-ups for companies cost 300,000 – 2,000,000đ per employee per package, depending on headcount and the scope of tests included, from a basic check-up to one that adds blood tests or ultrasound. Rehabilitation after surgery or stroke ranges from 2,000,000 to 30,000,000đ per month, depending on how many sessions per week and how specialized the therapist needs to be. Both are quote-based: the company or family submits a request, the provider assesses the actual condition, then sends back a detailed price and timeline.

Reference price table