Household Help — District 7

Hourly rates range from 55,000 to 80,000 VND depending on the task: laundry is 55,000 VND, childcare is 60,000 VND, elder care is 65,000 VND, and house cleaning starts at 60,000 VND rising to 80,000 VND when cooking, laundry or after-hours work is added. Each booking has a 60-minute minimum, and prices are listed upfront so you know the exact cost before booking, with no extra fees added.

Yes, if you need regular help. For example, daily help at 350,000 VND/day for 26 days totals 9,100,000 VND, while a monthly live-out package (26 sessions of 4 hours) costs only 6,500,000 VND. On the other hand, if you only need a few sessions a month, booking by the day or session is cheaper since you don't pay for days you don't use.

No. vServe only verifies the identity of individual or business providers through their tax code or business registration certificate; it does not check criminal records or cross-reference any government list. For helpers who will be in your home regularly (monthly or live-in), you should ask to see their ID card yourself, check references, and interview them in person before hiring.

vServe is a connecting platform, not a direct employer, so civil liability for incidents like loss or damage is a matter between you and the provider. Before letting someone live in, agree in writing on working hours, living arrangements, and take inventory of valuables in your home, especially high-value items.

For healthy children or elderly people who don't need special medical care, no formal qualification is required, just practical experience. But for post-surgery patient care at home, book the dedicated service (500,000 VND/day) with someone experienced in wound monitoring and timely medication, rather than a regular elder-care package.

Book by the hour from 60,000 VND/hour when you only need one or two areas tidied quickly before guests arrive. The 4-hour session at 220,000 VND costs about 10-15% less than the same hours booked separately and covers all main areas, which suits weekly recurring cleaning. The 8-hour day at 350,000 VND is for days when you need cleaning, laundry and cooking together - a family gathering, or when your regular helper is away. If you need a team bringing equipment for a top-to-bottom deep clean, that is deep cleaning, under the Cleaning & Housekeeping industry.

Yes. Household help services on vServe use instant booking, with prices and durations already fixed, so you can book and get confirmed quickly without waiting for a custom quote - useful when you need help urgently in Ho Chi Minh City.

Report it right away through the vServe system so you can be helped to contact the provider or find a replacement. Since vServe is a connecting platform rather than a direct staffing agency, cancellation, rescheduling, and refund matters follow each provider's own policy, so read the terms carefully before booking, especially for monthly packages.